A kitchen metaphor

Colleagues you care about are coming over for dinner. What should you make? Some people don’t care if it’s delicious, as long as it’s interesting. Some don’t need it to be interesting, but it needs to start on time. Others define delicious differently than you do. One couple doesn’t care at all about the effort

Read More

Sitting in zimbo

You’re at the Zoom meeting, on time, and no one is there. Are you the ghost or is everyone else? We needed a word for this existential minor dread, and now we have one. Coordination is hard. PS the Ides of March are overrated as a threat. It’s the chronic conditions that really get us

Read More

Visible measures

When an organization is known for speed and quality, it’s likely that if times get tough, quality will suffer before speed does. That’s because customers notice speed right away, but it takes a while to come to a conclusion about quality. If a musician or politician is known for showmanship and wise insights, the showmanship

Read More