Canceling one flight

Let’s imagine the airline you run had to cancel just one flight a year. You have three days notice. How would you go about it? You might begin by considering the travelers with the tightest itineraries, and explore which options exist and prioritize them. Then, this being late-stage capitalism, you might look at the passengers

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When does it become a speech?

One person isn’t a lecture, it’s lunch. Three people is office hours. Six people is a seminar. At some point, we shift from interaction to performance–but the people are the same people, the very ones that were happy to simply sit and have lunch with us. Bring in some cameras and it goes from a

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The daily review

The office worker has learned to dread the annual review. For many good reasons. It’s going away. Now, like workers on the factory floor, it’s likely that the metrics will be exposed and the system will be contributing a review, not just the boss. AI will show up with your score, once a day, or

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