Create a handoff doc

Imagine if your job required you to maintain an updated handoff doc, something the boss could give to a new hire that would let them immediately get caught up on the work. All the file names, locations, assumptions, choices, dilemmas and contacts, organized and ready to go. Creating something like this would be annoying and

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Getting critical

I’d heard a lot about critical theory but didn’t really understand what was being talked about. The Frankfurt School of the 1930s wasn’t really a school. It was philosophers and academics who were arguing with each other about how the world actually works — and about why people keep accepting arrangements that hurt them. And

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Uniformity

Consistency costs extra. If you want to buy machine screws or widgets that are exactly the same to five decimal points, you’ll pay a premium for that. In exchange, you’ll get parts that are precisely as expected, making assembly more reliable. Mechanization’s productivity and our fear of fear have driven us to do this with

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