In 2020, I made 5 predictions about marketing and martech for this decade. Here’s how they’re going…

Happy New Year! Five years ago, Jason Baldwin and I published Martech 2030 (ungated PDF), a report predicting five major trends that would shape marketing and martech through what we christened The Decade of the Augmented Marketer. We’re now at halftime at the start of 2026. How are those predictions holding up? I asked ChatGPT, Claude, and Gemini to…

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Bottlenecks

An essential feature of every bottle is the neck. No neck, no bottle. There are bottlenecks in every process, every project and every method. Something is limited. We can pretend that’s not the case and avoid the discussion. Or we can see it as an opportunity. Successful organizations are good at embracing and working with

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1981 time machine

If you went back 45 years, the built world would be eerily similar–the clothes, the cars, even the haircuts. Except you’d quickly notice that there were no personal computers and no smart phones. That for seven or ten hours a day, every day, people were interacting in real life, not with their screens. Many of

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Which kind of ‘enough’?

If you buy an Ikea table, you’ll need 8 bolts to put it together. 7 is not enough. This is functional sort of ‘enough.’ It can be critical to our survival. “I have enough medication to last through this illness.” “We have enough food to feed our family.” But this isn’t the stress that we

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