Seeking yoyu 余裕

There are two ways of thinking about doing more than is necessary. It can become a really useful marketing tactic. When you deliver more than people expect, your overdelivery creates connection. The surprise and delight is remarkable. People talk about it, seek you out and come back for more. Of course, since it’s a useful

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Sorting and choosing

One is far more important than the other. Sorting puts our options into two piles. One pile is the don’t-like, not-good-enough or wrong stack. These are the flavors we don’t enjoy, the paths that are dead ends and the people we simply don’t want to hang out with. The other pile meets spec. The other

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