Close encounters with zombie martech automations and AI agents — just in time for Halloween

The lights are on but nobody’s home. The engine’s running but no one’s driving. The wheel is spinning but the hamster is dead. Pick your preferred idiom for unattended automations run amok. (“The Wi-Fi’s on, but there’s no Internet.”) Over the past weeks, I encountered AI agents and automation at two separate martech companies — as a customer of…

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Two useful AI tactics

Create a document, several pages long, that explains who you are. What sort of learner are you? Do you have degrees or expertise? What sort of change are you making, who works with you, what are your standards? How do you want to engage? Periodically, upload the doc to the chat you’re having with an

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Uncomfortable/unspoken

If you want to make a change (or make a living) it might pay to find a topic that people hesitate to talk about. There’s enormous leverage in making the uncomfortable urgent enough to take action on. One of the easiest ways to improve public health and reduce cancer is by increasing the adoption of

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