What you don’t know

Are entrepreneurs professionals? In professional fields, like law, medicine or accounting, it’s expected that you’ve done the reading. A professional has seen what has come before, understands the best practices and eagerly duplicates effective methods that have been shown to work. As our understanding of marketing, management and tech has grown, there’s been a rise

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More like itself

Every year, on the first weekend of the year, it’s probably worth replacing the dried spices in your pantry. The best, freshest spices still taste like the spice that’s on the label, but they taste more like themselves. That’s what successful brands and freelancers do as well. They relentlessly do the work to act more

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In 2020, I made 5 predictions about marketing and martech for this decade. Here’s how they’re going…

Happy New Year! Five years ago, Jason Baldwin and I published Martech 2030 (ungated PDF), a report predicting five major trends that would shape marketing and martech through what we christened The Decade of the Augmented Marketer. We’re now at halftime at the start of 2026. How are those predictions holding up? I asked ChatGPT, Claude, and Gemini to…

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Bottlenecks

An essential feature of every bottle is the neck. No neck, no bottle. There are bottlenecks in every process, every project and every method. Something is limited. We can pretend that’s not the case and avoid the discussion. Or we can see it as an opportunity. Successful organizations are good at embracing and working with

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1981 time machine

If you went back 45 years, the built world would be eerily similar–the clothes, the cars, even the haircuts. Except you’d quickly notice that there were no personal computers and no smart phones. That for seven or ten hours a day, every day, people were interacting in real life, not with their screens. Many of

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