Change your shoes

Like all good metaphors, it might be practical too. Your ‘shoes’ are the point of greatest leverage. The spot where you have traction and engage with the world most directly. For a freelancer, it might be the way you engage with customers, or your software tools. It might be the reputation (or lack of reputation)

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The opportunity for AI formbots

Forms are a convenient way for bureaucracies to collect information. They’re convenient because they offload the work to the patient/customer/taxpayer. The shift in labor led to an explosion of self-serve forms, but the built-in inefficiencies punish everyone. The fundamental inefficiency is this–the form creator has to imagine all the possibilities before printing the form that

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