Good at pivoting

Seth Seiders, (Al Capone’s accountant) wrote a book about the “pivot man.” This is a key function in industrial organizations, bureaucracies and any organization with more than thirty people. It’s someone (often not a ‘man’) with a boss and with employees. In our modern world, this person goes to meetings. That’s their job. The company

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Optimizing the landing page

It might be your website, your brochure, the inside of your store… This is a fine thing to do, but it’s not particularly effective. The secret isn’t to optimize the landing page. it’s to optimize the reason people are coming to your site. You can’t convert people who don’t want what you have… you need

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Perhaps we have what we need

If the answer is over there, then we’re off the hook. If it comes from the future, comes from away, comes from someone else, then our job is to simply wait for it to arrive. But it could be that your organization already has all the resources it needs to change the dynamic in the

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